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Shipping & Returns

SHIPPING POLICY

We offer shipping for a flat rate depending on destination for orders less than $99.  Free shipping is available for orders over $99, with the exception of custom orders.  Shipping for custom orders will be discussed as part of the custom order process. 

Shipping rates (for orders under $99) are based on destination.

  • Ontario & Quebec: $12

  • Alberta, British Colombia, Manitoba, Northwest Territories, Nunavut, Saskatchewan, Yukon: $24

  • New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island: $22

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All orders of in-stock items are prepared for shipment within 3 weekdays of payment receipt.

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Our bath bomb molds and tools are printed to order.  Our goal is to ship these products to you within 2 weeks of receiving your order and payment. Some products require up to 3 weeks processing time; these will be clearly indicated in the product listing.  This timeframe does not include the shipping time once it leaves our location.

Return & Exchange Policy

All sales are final; returns and exchanges are not accepted.  

Payment Methods

All prices are listed in Canadian dollars. 

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With the exception of custom orders, we process orders only after receiving full payment.  Payment policy for custom orders will be agreed upon as part of the custom order process.

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We accept the following methods of payment

  • Debit / Credit Cards

  • E-transfer ​

    • Select "Offline Payment Method" at checkout and e-transfer the total amount due to soapfistication@gmail.com.  Orders will not be processed until payment is received.​

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