top of page

store policies


We offer shipping for a flat rate depending on destination for orders less than $99.  Free shipping is available for orders over $99, with the exception of custom orders.  Shipping for custom orders will be discussed as part of the custom order process. 

Shipping rates (for orders under $99) are based on destination.

  • Ontario & Quebec: $12

  • Alberta, British Colombia, Manitoba, Northwest Territories, Nunavut, Saskatchewan, Yukon: $24

  • New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island: $22

All orders of in-stock items are prepared for shipment within 3 weekdays of payment receipt.

Our bath bomb molds and tools are printed to order.  Our goal is to ship these products to you within 2 weeks of receiving your order and payment. Some products require up to 3 weeks processing time; these will be clearly indicated in the product listing.  This timeframe does not include the shipping time once it leaves our location.

Fees for undelivered packages that are returned to us are the responsibility of the customer. For your order to be re-sent to you, you must pay for the return fee (if applicable), as well as the cost to re-send your package to you.  Please ensure your address is correct to avoid additional fees.

Return & Exchange Policy

All sales are final; returns and exchanges are not accepted.  

Subscription Box Policy

Our subscription boxes are offered as a one-time purchase, or you can subscribe for a year and get a discount off of your boxes. If you subscribe to our boxes, you will automatically be billed for each box based on the frequency of the box. As of 2023, our subscription boxes are on a quarterly schedule, so you will be charged every quarter and receive a box every quarter. 

If you subscribe to our subscription boxes and choose to cancel your subscription before the term is up, you agree that you will pay a fee equal to 15% of the full retail price of each subscription box that you received in the cancelled year term.

Payment Methods

All prices are listed in US dollars. You can use the currency drop-down to select an alternate currency. When you check out, you can be charged in the alternate currency selected (to avoid foreign transaction fees by your credit card company).

With the exception of custom orders, we process orders only after receiving full payment.  Payment policy for custom orders will be agreed upon as part of the custom order process.

We accept the following methods of payment

  • Debit / Credit Cards

  • E-transfer ​(Canada only)

    • Select "Offline Payment Method" at checkout and e-transfer the total amount due to  Orders will not be processed until payment is received.​

bottom of page